Refund policy
Return and refund policy
1. Return Window
Returns are accepted within 14 days of delivery. Please contact us within this period to request a return.
2. Return Eligibility
To be eligible for a return, items must be in their original condition, unworn, unused, and undamaged, with all original tags attached. Items must be returned with all original tags, packaging, and accessories, where applicable.
Items that have been worn, washed, altered, damaged, or had their tags removed are not eligible for a return.
3. Return Shipping Costs
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we are not responsible for return shipments lost in transit.
4. Refunds
Once your returned item has been received and inspected, we will notify you whether your return has been approved. Approved refunds will be issued to your original method of payment. Approved refunds will be processed within 5–10 business days after the returned item has been received and inspected.
We reserve the right to refuse returns that do not meet the conditions outlined in this policy.